At Bloom Junction Florist, we are committed to providing a satisfying shopping experience for our customers. If you find the need to return or refund your order, we are here to assist you.

To initiate a return or refund, please notify us before the scheduled delivery begins. We are more than happy to help you through the process.

For refund requests, kindly inform us by 9 am on the selected delivery day to ensure a seamless process. Unfortunately, any requests made after 9 am on the delivery day cannot be approved.

Accurate shipping and delivery information are crucial for timely and successful order delivery. If inaccurate information is provided, we can arrange for a re-delivery to the correct destination the next day. However, please note that this service is subject to a minimum fee of $10, based on the delivery distance. Refunds for such cases are not applicable.

Due to the perishable nature of our flowers, we regret to inform you that once the order has been delivered to the specified shipping/delivery address, we cannot accept exchanges or offer refunds.

If you have any questions or concerns regarding our Refund & Return Policy, please feel free to contact us at bloomjunctionflorist@gmail.com. We value your satisfaction and are dedicated to resolving any issues you may encounter.

Thank you for choosing Bloom Junction for your floral needs.